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Terms Of Use
Terms Of Use
GENERAL
This Website (“saiinternationalgroup.com“) is owned and operated by Sai International Pet Product Private Limited (hereinafter referred to as “Owner” or “Company”), a company incorporated under the Companies Act, 2013 of India, having its Registered Office at A-1/225 Kavi Nagar Industrial Area. Swadese Compound. Ghaziabad 201002, India, and is the sole owner, operator, author, and publisher of the Website.
We recommend that before using any of the services of Sai International Pet Product Pvt. Ltd., you must read and agree to these Terms of Use and our Privacy Policy.
By accessing or using Sai International Pet Product Pvt. Ltd. saiinternationalgroup.com in any manner, including, but not limited to, visiting or browsing on Sai International Pet Product Pvt. Ltd. or contributing content or other materials to Sai International Pet Product Pvt. Ltd., you agree to be bound by these Terms of Use.
ACCEPTANCE OF TERMS AND CONDITIONS
These Terms of Use (hereinafter referred to as “Terms and Conditions” or “T&C” or “Terms” or “Agreement“) along with any other Policy or Statement or Information that may be placed on this website (hereinafter referred to as “Sai International Pet Product Pvt. Ltd.” or “SIPP” or “Website” or “We” or “Us”), as modified or amended from time to time, are a binding contract between the Company and You (hereinafter referred to as “You” or “End User” or “Your” or “Buyer” or “Customer“)
If you visit, use, or shop at the site saiinternationalgroup.com or any future site operated by the company, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
MODIFICATION
Sai International Pet Product Pvt. Ltd. reserves the right to change, modify, adjust, vary, amend, or alter all or any of its Terms of Use at any time and at its sole discretion. All such changes, modifications, adjustments, amendments, and alterations shall be duly notified by Sai International Pet Product Pvt. Ltd.; however, it is the User’s responsibility to keep himself/herself updated regarding such modifications. Sai International Pet Product Pvt. Ltd. shall in no case be held liable in respect of such modifications. The User agrees to abide by all applicable guidelines, policies, rules, terms, and conditions for availing the Services on saiinternationalgroup.com ., which may change from time to time.
PROHIBITIONS
Sai International Pet Product Pvt. Ltd. grants you a limited license to access and make personal use of the website and services.
The following actions will be considered as misuse of the website and are thus prohibited:
- You are not allowed to reproduce, modify, distribute, display any portion, publish any content, or make any commercial use of any of the information provided on this website.
- You shall not distribute in any form any information or other material that violates or infringes the copyrights, patents, trademarks, trade secrets, logo, or other proprietary rights of Sai International Pet Product Pvt. Ltd..
- You are not allowed to republish, archive, or retain any content on the internet, intranet, extranet, database, archive, or compilation. You are not allowed to use any content for commercial use.
- You agree not to decompile, reverse engineer, or disassemble any software or other products or processes accessible through the website and not to insert any code or product or manipulate the content in any way that affects the user’s experience.
- You are not allowed to use the website in any manner that is illegal or impairs the operation of the website or its availability or usage by others.
- You further agree not to use any data mining, bugs, viruses, worms, trap doors, web crawlers, robots, cancelbots, spiders, Trojan horses, other harmful code of properties, or any data gathering or extraction method concerning your use of the website.
- You are not allowed to make any use of the website for the benefit of another business.
- You are not allowed to post unsolicited promotional or advertising content.
- We hereby hold no liability for any sort of damage or harm caused to your software, data, or computer device by downloading content from this website.
ELIGIBILITY
Use of this website is available only to persons who can form legally binding contracts under the Indian Contract Act 1872. Persons who are “incompetent to contract” within the Indian Contract Act 1872, including minors, un-discharged insolvents, etc., are not eligible to use this Website.
The Service is not available to minors under the age of 18 or to any users suspended or removed from the system by saiinternationalgroup.com for any reason. If you are a minor, i.e., under the age of 18 years, you shall not purchase any items on the Website. As a minor, if you wish to purchase an item on the Website, such a purchase may be made by your legal guardian or parents.
The Company owns no responsibility in any manner over any dispute arising out of transactions by any third party using your account/e-mail provided by you to the Company or payments made by your credit card by any third party.
By using the Site, you confirm that you are of legal age to enter into a binding contract and that you are not prohibited from receiving services under Indian law. You also agree to provide accurate and complete information when prompted by the Site’s registration form. Failure to do so, or any suspicion of providing false or incomplete information, may result in the suspension or termination of your account and a refusal of any future use of the Site. You are responsible for maintaining the confidentiality of your account and password, and you are accountable for all transactions made from your account. Promptly report any unauthorized account use or security breaches. Saiinternationalgroup.com reserves the right to refuse service, terminate accounts, or modify content at its discretion.
If you are a business entity, you represent that you are duly authorized by the business entity to accept these terms and conditions, and you have the authority to bind that business entity to these terms and conditions.
PRODUCT INFORMATION , PRICING & PROMOTIONAL DISCOUNTS
While saiinternationalgroup.com strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, SSIP may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. SSIP will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration or cancel the order and notify you of such cancellation.
The price of all products, delivery charges, and any other applicable charges are displayed in Indian Rupees (INR). All prices are current at the time of display, but these prices are subject to change without notice.
Sai International Pet Product Pvt. Ltd. has made every effort to display as accurately as possible the colors of our products that appear on the website. Further, Sai International Pet Product Pvt. Ltd. has ensured that the measurements, information, and descriptions for products furnished on the site are best calculated and stated to accuracy and true to their dimensions. However, due to the inherent characteristics of certain materials, actual measurements of individual items might vary slightly.
We offer you promotional discount codes that are applicable to the purchases made on this website. These discount codes can be applicable on all or certain specified products. Please note that the use of only one discount code is permissible per order. You cannot use a discount code if an order is already placed.
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails/calls. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. We shall have no responsibility in any manner whatsoever regarding any promotional emails/calls/SMS/MMS sent to you. The offers made in those promotional emails/calls/SMS/MMS shall be subject to change at the sole discretion of the Company, and the Company owes no responsibility to provide you with any information regarding such change.
You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.
The Site takes no responsibility for the services or products sold or supplied by third-party vendors. The Company makes no warranty to their end users for the quality, safety, usability, or other aspect of a product or service that is supplied by a Merchant.
TAXES
- You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us, and you agree to bear any and all applicable taxes, including but not limited to VAT/CST, service tax, GST, duties, cesses, etc.
ERRORS, INACCURACIES, AND OMISSIONS
There may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice (including after you have submitted your order).
In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, Sai International Pet Product Pvt. Ltd. shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Sai International Pet Product Pvt. Ltd. shall issue credit in the amount of the charge.
CONTRACT FOR SALE OF GOODS
The parties to the contract are Sai International Pet Product Pvt. Ltd. (“the supplier”) and you (“the purchaser”). The terms and conditions of this website constitute the terms and conditions of the contract. By placing an order, you confirm that you have read the terms and conditions and accept them.
Payment must be made at the time the products are ordered (unless you opt for the Cash-On-Delivery option, if available). When you place an order, you will be automatically redirected to the secure Razorpay or PayPal website for you to complete payment. Sai International Pet Product Pvt. Ltd. does not keep a record of your credit card details.
Sai International Pet Product Pvt. Ltd. retains the right to accept or deny any offer made. This may be due to the availability of any product or for any other reason that may affect our ability to supply the products ordered. No contract is formed until we communicate acceptance of your order.
The electronic contract shall have the same legal force and effect as a written contract signed by you.
INTELLECTUAL PROPERTY SOFTWARE & CONTENT
Sai International Pet Product Pvt. Ltd. owns all the content on this website, including the text, graphics, and copyright works. Sai International Pet Product Pvt. Ltd. is the exclusive owner of all rights in the compilation, design, and layout of this website.
You may not copy any content from this website without prior written consent from Sai International Pet Product Pvt. Ltd.. Modification, misuse, translation, or creation of derivative work based on website content is highly prohibited.
saiinternationalgroup.com grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in saiinternationalgroup.com sole discretion) an unreasonable or disproportionately large load on saiinternationalgroup.com infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by saiinternationalgroup.com to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by saiinternationalgroup.com.
LINKS TO OTHER SITES
This website may contain links to third-party websites. Any outside links are provided only as a convenience. Your use of external links is at your sole risk. Links from the website do not constitute Sai International Pet Product Pvt. Ltd. endorsement of any third party, its website, or its goods or services. Sai International Pet Product Pvt. Ltd. is not responsible for any outside sites, services, or other materials linked to or from the website and disclaims all liability for any injury you may experience by using such materials.
GUARANTEES & WARRANTIES
To the extent permitted by law, Sai International Pet Product Pvt. Ltd. excludes all warranties, representations, and guarantees (whether express, implied, or statutory), and we will not be liable for any damages, losses, expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this website or the content on or accessed through it.
This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.
PRIVACY
Please review our Privacy Policy, which governs your visit to saiinternationalgroup.com, to understand our practices. The personal information/data provided to us by you during the course of usage of saiinternationalgroup.com will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
CANCELLATION POLICY
a). Cancellations by Sai International Pet Product Pvt. Ltd.
Sai International Pet Product Pvt. Ltd. has a right to cancel or refuse the order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back into your Card Account.
b). Cancellations by You
In case of requests for order cancellations, Sai International Pet Product Pvt. Ltd. reserves the right to accept or reject requests for order cancellations for any reason. For you to cancel an order, there is a period of 24 hours from the time you place the order. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount within 15-20 working days.
We will not be able to cancel orders that have already been processed.
Sai International Pet Product Pvt. Ltd. has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Sai International Pet Product Pvt. Ltd. and accept Sai International Pet Product Pvt. Ltd.’s decision regarding the cancellation.
FRAUDS
Sai International Pet Product Pvt. Ltd. reserves the right to recover the cost of goods, collection charges, and other expenses that may occur from persons for using the Site fraudulently. Sai International Pet Product Pvt. Ltd. reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions that breach these terms and conditions.
REDEEM VOUCHERS AND PROMOTIONAL CODES
There are limited-period vouchers and promotional codes that can be issued or cancelled by Sai International Pet Product Pvt. Ltd. as part of any campaign or scheme. The terms for these campaigns will be decided by Sai International Pet Product Pvt. Ltd. at the time of the campaign, and these should be acceptable to you.
DISCLAIMER
You acknowledge and undertake that you are accessing the services on the site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Sai International Pet Product Pvt. Ltd.. If you are dissatisfied with the Site, Contents, or any of these Terms and conditions, we would like to hear from you. However, your only legal remedy is to stop using the website. Sai International Pet Product Pvt. Ltd. does not warrant your use of the Site.
INDEMNIFICATION
You shall indemnify and hold harmless Sai International Pet Product Pvt. Ltd., its owner, licensee, affiliates, subsidiaries, group companies (if any), and their respective officers, directors, agents, and employees from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, Privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION
Sai International Pet Product Pvt. Ltd. controls and operates this website from its Registered Office in Ghaziabad, India. These Terms of Use (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of India.
Any dispute arising under or relating to the terms, contents, your use of the website, or products or services purchased using the website or with Sai International Pet Product Pvt. Ltd. shall solely and to the exclusion of all other courts be subject to the jurisdiction of the appropriate Courts situated in New Delhi, India alone. By using the website, you consent to the jurisdiction and venue of New Delhi courts with respect to any such dispute.
GRIEVANCE REDRESSAL
Any complaint or concern with regard to the Services, access, usage, content, comment, or breach of the Terms of Use shall be addressed to the designated Grievance Officer of Sai International Pet Product Pvt. Ltd.. The complaint shall be registered through a phone call on the number provided below or by sending an email to the respective email ID as provided below. It shall be the endeavor of Sai International Pet Product Pvt. Ltd. to satisfactorily resolve and address the grievances at the earliest.
Phone number: – 18003097477
TERMINATION
Sai International Pet Product Pvt. Ltd. reserves the right to terminate the User’s access to Sai International Pet Product Pvt. Ltd. without any cause or notice. This may result in the forfeiture and destruction of all information associated with the User. In such an event, the Terms of Use shall come to an end. However, the Indemnification, Disclaimer, Governing Law/Jurisdiction and Dispute Resolution and Privacy Policy shall survive such termination.
ENTIRE AGREEMENT
These Terms of Use constitute the complete agreement and set forth the entire understanding of you and the Sai International Pet Product Pvt. Ltd. as to the subject matter of this Agreement. If any provision of this Agreement is found by any court of competent jurisdiction to be invalid or unenforceable, the invalidity of such provision shall not affect the other provisions of this Agreement, and all provisions not affected by such invalidity shall remain in full force, and effect. The headings contained in this Agreement are for the convenience of reference only and shall not affect the meaning and interpretation of this Agreement.
By accepting these Terms of Use, the User agrees to have fully read and understood all the terms and conditions set out hereinabove.
